Privacy Policy

PerfectLaceWig respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, place an order, contact us, or subscribe to our emails.

1. Information We Collect

We may collect information you provide directly to us, including your name, email address, phone number, billing address, shipping address, order details, product preferences, and messages you send to us.

When you visit our website, we may also collect certain information automatically, such as your IP address, browser type, device information, pages viewed, referring website, and cookie-related information.

2. Payment Information

Payments are processed through PayPal. PerfectLaceWig does not collect or store your complete payment card details or PayPal password. Please refer to PayPal’s own privacy policy for information about how PayPal handles payment information.

3. How We Use Your Information

We may use your information to:

Process and deliver your order
Communicate with you about your order, delivery, return, refund, or customer-service request
Respond to your questions and provide product support
Improve our website, products, and customer experience
Help prevent fraud, unauthorized transactions, or misuse of our website
Send promotional emails, new product information, offers, and updates when you subscribe or where otherwise permitted

4. Email Marketing

If you subscribe to our email list, we may send you information about new products, promotions, offers, and brand updates. You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us at service@perfectlacewig.com.

5. Cookies & Google Analytics

Our website uses cookies and similar technologies to support website functions, remember preferences, and understand how visitors use the site.

We use Google Analytics to help us understand website traffic and usage patterns, such as pages visited and general visitor activity. You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect certain website functions, including the shopping cart or checkout experience.

6. When We Share Information

We may share information only when necessary to operate our business and serve you, including with payment providers such as PayPal, shipping carriers, website service providers, email service providers, and other service partners that help us process orders or operate the website.

We may also disclose information when required to comply with applicable laws, enforce our policies, protect our rights, or help prevent fraud or security issues.

7. Data Retention & Security

We retain personal information only for as long as reasonably necessary to process orders, provide customer service, maintain business records, comply with legal obligations, and resolve disputes.

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Choices & Requests

You may request access to, correction of, or deletion of personal information we hold about you by contacting service@perfectlacewig.com. We may need to verify your identity before completing a request. Certain information may need to be retained where required for legal, tax, fraud-prevention, or legitimate business-record purposes.

9. International Visitors

PerfectLaceWig serves customers worldwide. Your information may be processed or stored in countries other than the country where you live, where data-protection laws may differ.

10. Changes to This Privacy Policy

We may update this Privacy Policy when necessary. Any updates will be posted on this page and will apply from the date of publication.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at service@perfectlacewig.com.